How do I place an order?

Here is a page with step by step screen shots to show you exactly how to place your order: https://www.rustandrevenge.co.za/pages/how-to-order

What are your banking details?

After you have placed an order you will automatically be sent an invoice with all the details you need.
It will include our banking details. But here they are anyway…
PLEASE DO NOT JUST MAKE A PAYMENT TO US WITHOUT PLACING AN ORDER ONLINE. This is very important as there is no way for us to process your order, even if you have paid, if you do not place the order online.

Our Bank Details
  • Bank: ABSA
  • Branch Code: 632005
  • Account Name: Rust & Revenge
  • Account Number: 409-489-7477
  • Account Type: Current Account
  • Ref: Your ORDER NUMBER (once your order is placed)

Do you have a shop where I can view the items?

We are an online store only. We do not have a physical shop. Browse our Terms & Conditions for refund or exchange information.

How long will the order take to reach me?

Once you have placed your order you will be required to make payment as soon as possible. Once payment for your order has cleared in our account your order will be couriered to you and will take 2 to 5 working days to reach you.
During holidays, special occasions, etc, it can take longer. Please allow sufficient time for delivery, especially if you are wanting the delivery for a special occassion - order sooner rather than later :) 

What are shipping & packaging costs?

Shipping is charged according to your order's weight. One to two bags is R100. For more information, visit our Courier page.

How do I know you are a real company?

Please visit our Facebook Page and browse through the reviews/comments from the real people who have purchased our products.
We are a young company, but growing fast and take great pride in the products we are able to offer you. Keep an eye on us, even if you don’t want to order right away due to nerves of ordering online – you will soon see how we are growing and how hard we are working to get there.

Can I send my item back once I have received it?

Please visit our Terms & Conditions page for all information regarding returns / exchanges and cancellations.

Are your handbags genuine leather?

Yes. We use Cow & Buffalo leather.

How do I take care of my leather bag?

Please visit our Leather Care page for more information.